C-SPAN
  • Washington, DC, USA
  • Full Time

ADMINISTRATION
RECEPTIONIST
GENERAL FUNCTION:
The initial point of contact between C-SPAN and our visitors and callers, representing the company well by answering general questions and successfully routing calls and guests. A member of the company's administrative team, assisting with logistics and operations.

RESPONSIBILITIES:

  • Professionally answers and routes all incoming calls, taking accurate messages when necessary.
  • Provides administrative support to the Executive staff as needed, such as appointments and calendar, phone calls, speaking engagements, travel arrangements and correspondences.
  • Assists other departments with administrative tasks as needed.
  • Follows proper security protocols for receiving guests; maintains upcoming visitors list and informs building security.
  • Greets guests and notifies relevant C-SPAN staff of their arrival.
  • Notifies Mailroom Coordinator of incoming courier packages/correspondence.
  • Coordinates internal conference room scheduling with setup crew each day.
  • Coordinates logistics for visiting groups.
  • Distributes loaner and vendor keycards, maintains log, and ensures keycards are promptly returned.
  • Places vendor and building service calls and informs Administration team of progress.
  • Forwards building notices to management for companywide distribution.
  • Trains temporary personnel to effectively handle front desk responsibilities during leaves of absence.
  • Updates receptionist training manual with procedure changes.
  • Maintains cash till for vending machine refunds.
  • Organizes and keeps receptionist desk and lobby area presentable.
  • Other duties as assigned.

BACKGROUND/SKILLS:

  • Bachelor's degree or equivalent work experience required.
  • One-year office experience preferred.
  • Detailed-oriented and excellent verbal communication skills.
  • Ability to maintain a professional corporate image and environment.
  • Windows Office 365 experience preferred.
  • Follows Washington news and interest in C-SPAN preferred.
  • Familiarity with internet technology, social media and research applications.
C-SPAN
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